In the settings section of the app, there will be something that says "discounted pricing method" as shown here:
There are two ways for the app to handle discounts on orders.
We recommend the Single Discount Code method.
Single Discount Code:
Cons: All discounts are summed up in a single discount code rather than showing per line item.
- Conversion details and referral tracking are tracked properly
- Orders are shown in proper channel reports
Line by Line Discounts:
Cons: referral tracking and conversion details are lost, orders show in "Other" channel in reports, no abandoned checkout notifications, slower to checkout
- Conversion details and referral tracking are disregarded
- Orders show in "Other" channel in reports
- No abandoned checkouts
Pros: Discounts are shown for each item (more visibility)
If you have any problems while setting this up or any questions, please click on the "Contact Us" below!